Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly (name, email, address, payment details), information generated through use of our services (order history, browsing activity), and technical information (IP address, browser type, device information).

2. How We Use Your Information

We use your information to process orders and payments, communicate about your account and orders, improve our services, prevent fraud and ensure security, comply with legal obligations, and send marketing communications (with your consent).

3. Information Sharing

We share your information with sellers (to fulfill orders), payment processors, shipping carriers, and service providers who assist our operations. We do not sell your personal information to third parties.

4. Crypto Transactions

When you pay with cryptocurrency, your wallet address and transaction hash are stored to verify payment. Blockchain transactions are public by nature; we do not control what information is visible on public blockchains.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can control cookies through your browser settings.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may opt out of marketing communications at any time. Contact us at privacy@pokemarket.com to exercise your rights.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform.

11. Contact Us

For privacy-related questions, please contact our Privacy Team at privacy@pokemarket.com or write to us at our registered address.